This Privacy Policy explains how TeleCMR collects, uses, and protects personal information when you use our website, workspace, and related services.
We may collect account details, workspace information, billing details, support messages, device and browser data, and operational records such as clients, services, invoices, payments, reminders, and import files that you choose to upload into TeleCMR.
We use this information to create and maintain your account, provide CRM functionality, process billing, respond to support requests, improve reliability, prevent abuse, and communicate important service updates.
Where applicable, we process data to perform our contract with you, comply with legal obligations, pursue legitimate interests such as security and product improvement, or based on your consent when consent is required.
We do not sell personal data. We may share information with payment providers, hosting providers, analytics or infrastructure vendors, and professional advisers only where reasonably necessary to operate, secure, support, or legally protect TeleCMR.
We keep information for as long as needed to provide the service, maintain accounting and legal records, resolve disputes, and enforce our agreements. You may request deletion of your account data, subject to legal and operational retention requirements.
We use reasonable technical and organizational safeguards designed to protect account and workspace information. No internet-based service can guarantee absolute security, so you are responsible for maintaining strong passwords and controlling access to your workspace.
Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, or portability of your personal data. To make a request, contact support@telecrm.eu.
Your information may be processed in countries where TeleCMR or its service providers operate. By using the service, you understand that data may be transferred and processed outside your home jurisdiction, subject to appropriate safeguards where required.
We may update this Privacy Policy from time to time. The latest version posted on this page applies from the moment it is published.
If you have privacy questions or requests, contact TeleCRM at Mahtra 9, Tallinn, 13815, Estonia or by email at support@telecrm.eu.